What is Resonance7?
Resonance7 is an on-line investment platform designed by Resonance Seven Group LTD. It is registered in Great Britain (registration number is 11069990) and is regulated by financial laws of Great Britain. This information can be verified on the website of British government register. Our registered office address is 120 Rye Lane, London, United Kingdom, SE15 4RZ.
What shall I do to become a Resonance7 client?
To become a Malta Private Invest Company Limited client you should create your member account. The registration of a member account is free and takes only a few minutes. After that you can officially become a member and carry out your investment strategies. To learn more, go to Start Work page. Pay attention, that having accepted Usage Terms during the registration, you automatically confirm you are a full age citizen of your country and that the use of our platform does not break any laws in your country.
Can I create several member accounts in the system?
Every investor can legally register only one member account where they can open the unlimited number of deposits. The registration of several member accounts is forbidden. We will block any finances the access to such accounts. In case of fraud or multiregistration suspect Resonance7 reserves the right to block such accounts or ban the access to investor’s member account.
How can I get access to my member account?
If you are a registered Resonance7 user, click “Login” button on the top of the website, enter your Name and Password and click “Enter” button. You will be directed to your account automatically and immediately. If you haven’t been registered yet, first,
register your member account.
What shall I do right after getting the access to my member account?
You can study the system options, set up your personal information and submit the details of your payment system. To enter the details of your e-wallet, click “Change my member account” button. Note, that the payment details are saved permanently and you will need to address our Support Service to change them. It is a precaution to protect your investment in case of unauthorized access to your accounts.
How can I change personal information in my account?
Enter your member account and click “Change my member account” button to go to your personal information page where you will be able to change your data. Save the changes after you have made them. Note, that you cannot change your email address and the details of your e-wallet - these functions are unavailable in security purposes. If you want to change your settings, address us via online chat or any other way.
What if I cannot log in to my account because I forgot my password?
You can use the password recovery function - we will send you an email to your registered email address with detailed instructions and a form of resetting / changing the password. If you do not receive our email, contact us via the online chat or send a message to our Support Service at firstname.lastname@example.org.
I cannot log in to my account. What can cause this problem?
Sometimes these problems are caused by errors in your web browser. Don’t worry, wait for a few minutes, and then try to log in again. Otherwise, clear the cache of the web browser. If the problem persists, please contact our online helpdesk on the website or send a message to our customer Support Service at email@example.com.
How secure are your site and my account information?
We have a wide range of security measures to protect your account. Our site is protected from DDoS attacks, all transferred data is encrypted with SSL. We use a licensed script for transactions along with online security certificates; you can see the full list on our main page. Our site is located on a dedicated server.
What electronic currencies do you accept?
We accept: Bitcoin, Ethereum, AdwCash, Payer, Perfect Money.
What is your marketing plan?
What is the minimum / maximum amount that I can invest?
- 1. 12% daily for 10 calendar days. Min/max: $5 - $250000
- 2. 12% daily for 12 calendar days Min/max: $25 - $250000
What is the minimum / maximum amount I can get?
- The minimum amount of investment is only 0,0015 BTC, 0.01 ETH, 5 USD.
- The maximum amount of investments is 29 BTC, 465 ETH, 250000 USD.
- Each investor can have an unlimited number of deposits.
There are no maximum limits for deductions, the minimum amount is 0.0015 BTC, 0.01 ETH and 0,10 USD. These are the conditions of a payment gateway for transactions processing.
How can I refill my account and create a deposit with Resonance7?
Find "Make a deposit" tab on the main page of your account, then select the investment plan. You can choose the method of payment, which is the most convenient for you, enter the amount of money and complete the transfer. The deposit will be registered automatically.
How soon will my deposit be added to my account?
Your deposit will be created automatically when replenished in USD. Crypto currency deposits are added after getting three confirmations in the Blockchain network.
Can I invest several deposits at a time?
Yes, you can have an unlimited number of deposits, but each of them will be processed separately.
Can I deposit directly from my account balance?
You can make a deposit from your account balance. Simply log in to your member account, click "Make a deposit" and choose "Deposit" using the "Account balance" button.
After I make a request for withdrawal of funds, when will the funds be available in my electronic currency account?
As a rule, in currency equivalent, - instantly. In the crypto currency, after getting three confirmations in the Blockchain network. The maximum processing time is 72 hours.
What could be the reason for the delay of more than 72 hours?
There may be several reasons for the delay:
How can I check my account balance?
- The details of your e-wallet are either missing or incorrect.
- Rarely (for example, force majeure, technical malfunction, suspicion of fraud, confirmation in the Blockchain network), payment may take more than 72 hours.
You can access your account 24/7 on your account page.
My money is not credited to my wallet. What can I do?
You should immediately contact our customer Support Service at Resonance7@tutanota.com or our online telegram chat.
What are the advantages of a referral program? How can I join?
Our referral program gives you the opportunity to receive additional income by attracting new investors to the Resonance7. Make sure that your investors refer to your referral link, which you can find in the "Your referrals" section of your account.
Have you got a partnership program?
The partnership program uses 1- level system.
Level 1 (Standard): 5%;
How will I get my referral commission?
The referral commission is transferred to your account balance instantly.
Where can I get referral links and your banners?
You can find a referral link in the main account menu or in "Your referrals" section. Graphic materials can be found in the "Linked banners" section.
How do you know that the new investor was represented by me?
The referral system works during the registration and is completely automatic. If the investor subscribes following your referral link, the system will recognize this investor as your referral. You can see all of your mentioned users in "Your referrals" section on your member page.
I want to attract new investors to resonance7, but I have not got a deposit yet. Can I still participate in the referral program?
Yes, you can. You do not need an active deposit to participate in the referral program.
I haven’t found the answer to my question. What can I do?
If your question is not answered in the FAQs section, contact Support Service at Resonance7@tutanota.com or contact
our telegram chat
. Our Support Service team will immediately process your request. We also look forward to your feedback, which we will use to improve our platform and website.